Shipping Policy

Handling and dispatch

Orders paid before 1pm Central on a business day are usually packed and dispatched the same day. Anything after that ships the next business day. Freight items — bumpers, hardtops, axles, engines and complete vehicles — take one to three business days to crate and book with a carrier.

Free shipping over $1,000

Any single order over $1,000 ships free within the contiguous United States, including standard freight for oversized items. Under that, shipping is calculated from the weight and size of the part and shown before you pay.

Carriers and transit times

We choose the carrier that protects the part best, not the cheapest label.

• Small and medium parts: UPS or USPS Ground, typically 2–5 business days.
• Heavy or oversized parts: LTL freight, typically 3–8 business days with a delivery appointment.
• Complete vehicles: enclosed or open transport arranged case by case with a quoted timeline.

Tracking

Every shipment gets an email with the carrier, tracking number and a direct tracking link as soon as the label is created. Freight deliveries include the carrier's phone number so you can arrange your delivery window.

Where we ship

We ship to all 50 states. Alaska, Hawaii and PO boxes are quoted individually and are not covered by free shipping. We do not currently ship internationally, but we will release a part to a freight forwarder you arrange.

Packing and delivery damage

Painted and finished parts are wrapped, foamed and corner-protected; freight items ride on a crated pallet. Inspect your shipment before signing for it. If a pallet or box is visibly damaged, note it on the delivery paperwork and photograph it before unwrapping — that note is what makes a carrier claim succeed.

Report transit damage within 48 hours of delivery with photos and we will file the claim and make it right.

Address changes and lost packages

Email us the moment you spot a wrong address — before dispatch we can change it free. After dispatch, carrier redirect fees apply. If tracking stops moving for more than five business days, contact us and we will open a trace.